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1. #HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPGRADE#
2. #HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE PLUS#

#HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE PLUS#

Plus the $29 fee when it applies can make it cost more in the end for the customer. The option is always there, however most people just can’t do the credit card hold and get frustrated by it. Which given COVID, has been extraordinarily difficult lately. About 85% of the time a customer opts to go into a store, for time and convenience. Typically if there seems to be a major time stressor, like the person has a business and can’t be without their phone, that’s when we would proactively offer it. So usually the approach is to offer our service options, which would be to go to a physical location or do a standard repair.

The ideal solution is to fix a problem first if it’s fixable. If your iPhone has accidental damage, you’ll pay an AppleCare+ incident fee, as shown below.Īn express replacement isn’t something that is necessarily proactively offered. Some issues might be covered under the Apple Limited Warranty, AppleCare+, or consumer law, in which case there’s no fee to replace your product. Any fees you might pay will be for the replacement iPhone. If you order Express Replacement Service through your AppleCare+ plan, there’s no fee for the express delivery. How much does Express Replacement Service cost? If you have water damage or accidental damage, you’ll be paying the replacement fee, though the express service will be free. If the issue is covered under warranty you won’t pay a replacement fee. Do not forget that if you’re having an issue but you need your device, you can request one! Since some stores are closing down, i wanted to remind everyone of that Express Replacement is an option. This subreddit is not endorsed or sponsored by Apple Inc. If you'd like to view their content together, click here.

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#HOW TO GET APPLE CARE TO REPLACE A CRACKED NEW PHONE UPGRADE#

Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information.

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